Quality Management of Financial Shared Service Center in the Digitalization Context: A Case Study of HX Financial Shared Services Center

doi:10.3868/s070-007-022-0010-5

Front. Bus. Res. China

2022, Vol. 16

Issue (2) : 207-224 https://doi.org/10.3868/s070-007-022-0010-5

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Quality Management of Financial Shared Service Center in the Digitalization Context: A Case Study of HX Financial Shared Services Center

LIU Junyong¹, LIU Minghui², SUN Ruiqi³

¹. School of Accountancy, Central University of Finance andEconomics, Beijing 100081, China; China Management Accounting Research and Development Center, Central?University of Finance and Economics, Beijing 100081, China
². Beijing Dongcheng District Finance Bureau, Beijing 100027, China
³. School of Accountancy, Capital University of Economics and Business, Beijing 100070, China

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Abstract

In the digitalization context, a financial shared services center (FSSC) is designed to engage quality management in providing standardized financial shared services and risk control, completing the fundamental financial work, and offering valueadded fina

Keywords financial shared service center, quality management, digitalization, Grounded Theory (GT)

Issue Date: 28 March 2023

Cite this article:

LIU Junyong,LIU Minghui,SUN Ruiqi. Quality Management of Financial Shared Service Center in the Digitalization Context: A Case Study of HX Financial Shared Services Center[J]. Front. Bus. Res. China, 2022, 16(2): 207-224.

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https://academic.hep.com.cn/fbr/EN/10.3868/s070-007-022-0010-5
https://academic.hep.com.cn/fbr/EN/Y2022/V16/I2/207

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