Service-oriented manufacturing: A literature review and future research directions

doi:10.1007/s42524-021-0171-3

Frontiers of Engineering Management

2022, Vol. 9

Issue (1): 71-88 https://doi.org/10.1007/s42524-021-0171-3

本期目录

Service-oriented manufacturing: A literature review and future research directions

Zhong-Zhong JIANG¹(

), Guangqi FENG¹, Zelong YI², Xiaolong GUO³

¹. School of Business Administration & Institute of Behavioral and Service Operations Management, Northeastern University, Shenyang 110167, China; Key Laboratory of Data Analytics and Optimization for Smart Industry (Northeastern University), Ministry of Education, Shenyang 110819, China
². Department of Transportation Economics and Logistics Management, College of Economics, Shenzhen University, Shenzhen 518060, China
³. Anhui Province Key Laboratory of Contemporary Logistics and Supply Chain, International Institute of Finance, School of Management, University of Science and Technology of China, Hefei 230026, China

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Abstract：

This study presents a systematic review of the literature on service-oriented manufacturing (SOM). Specifically, we focus on the impact of SOM on firm operating decisions, which distinguishes this work from previous reviews. This study proposes a classification framework for SOM research based on product flow, from its design to its final disposal. Although SOM has been studied for many years, most related research remains conceptual. Our criterion for choosing papers is that they must be relevant to practical problems. This review aims to provide readers a guide that will facilitate their search for papers in their field of interest. More importantly, we hope that this review can provide insightful managerial implications for SOM.

Key words： service-oriented manufacturing product– service systems servitization servicing operations mana- gement

收稿日期: 2021-04-17 出版日期: 2022-02-14

Corresponding Author(s): Zhong-Zhong JIANG

引用本文:

. [J]. Frontiers of Engineering Management, 2022, 9(1): 71-88.
Zhong-Zhong JIANG, Guangqi FENG, Zelong YI, Xiaolong GUO. Service-oriented manufacturing: A literature review and future research directions. Front. Eng, 2022, 9(1): 71-88.

链接本文:

https://academic.hep.com.cn/fem/CN/10.1007/s42524-021-0171-3
https://academic.hep.com.cn/fem/CN/Y2022/V9/I1/71

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