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Frontiers of Engineering Management

ISSN 2095-7513

ISSN 2096-0255(Online)

CN 10-1205/N

Postal Subscription Code 80-905

Front. Eng    2023, Vol. 10 Issue (3) : 391-405    https://doi.org/10.1007/s42524-022-0206-4
REVIEW ARTICLE
Bridging reliability and operations management for superior system availability: Challenges and opportunities
Tongdan JIN()
Ingram School of Engineering, Texas State University, San Marcos, TX 78666, USA
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Abstract

Recently, firms have begun to handle the design, manufacturing, and maintenance of capital goods through a consolidated mechanism called the integrated product-service system. This new paradigm enables firms to deliver high-reliability products while lowering the ownership cost. Hence, holistic optimization models must be proposed for jointly allocating reliability, maintenance, and spare parts inventory across the entire value chain. In the existing literature, these decisions are often made fragmentally, thus resulting in local optimality. This study reviews the extant works pertaining to reliability-redundancy allocation, preventative maintenance, and spare parts logistics models. We discuss the challenges and opportunities of consolidating these decisions under an integrated reliability-maintenance-inventory framework for attaining superior system availability. Specific interest is focused on the new product introduction phase in which firms face a variety of uncertainties, including installed base, usage, reliability, and trade policy. The goal is to call for tackling the integrated reliability-maintenance-inventory allocation model under a nonstationary operating condition. Finally, we place the integrated allocation model in the semiconductor equipment industry and show how the firm deploys reliability initiatives and after-sale support logistics to ensure the fleet uptime for its global customers.

Keywords system availability      product-service integration      installed base      new product introduction      service supply chain      reliability-maintenance-inventory optimization     
Corresponding Author(s): Tongdan JIN   
About author:

* These authors contributed equally to this work.

Just Accepted Date: 01 December 2022   Online First Date: 13 March 2023    Issue Date: 29 August 2023
 Cite this article:   
Tongdan JIN. Bridging reliability and operations management for superior system availability: Challenges and opportunities[J]. Front. Eng, 2023, 10(3): 391-405.
 URL:  
https://academic.hep.com.cn/fem/EN/10.1007/s42524-022-0206-4
https://academic.hep.com.cn/fem/EN/Y2023/V10/I3/391
Fig.1  Integrated product and service offering during new product introduction.
Fig.2  (a) Sequential and segmented decision, and (b) Integrated product-service system.
Fig.3  Reliability growth and fleet expansion of a new product.
Fig.4  Lead time spares demand under an increasing installed base.
Fig.5  New sales, installed base, and spares demand (Inderfurth and Mukherjee, 2008).
Fig.6  An ATE system with reduced configuration.
Fig.7  Distributed ATE manufacturing and service operations (Jin, 2019).
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