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Frontiers of Business Research in China

ISSN 1673-7326

ISSN 1673-7431(Online)

CN 11-5746/F

Postal Subscription Code 80-977

Front. Bus. Res. China    2015, Vol. 9 Issue (3) : 371-399    https://doi.org/10.3868/s070-004-015-0015-3
research-article
Selective Engagement in Corporate Social Responsibility: A Stakeholder Perspective
Jie Zou()
Guanghua School of Management, Peking University, Beijing 100871, China
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Abstract

This paper attempts to understand selective engagement in corporate social responsibility (CSR). CSR involves various issues that can meet demands from multiple stakeholders. A firm can focus on certain CSR issues to satisfy a particular stakeholder while ignoring the demands from other stakeholders, or it can take a more balanced approach to CSR by addressing a wider range of social issues. In this paper, I investigate how stakeholder pressures from three types of primary stakeholders (customer, supplier, and employee) shape selective engagement in CSR. The empirical results based on a representative sample of more than 1,000 small and medium-sized enterprises (SMEs) in the early 2000s suggest that firms prioritize their stakeholders based on instrumental considerations. Those stakeholders who have greater power over the focal firm will exert a larger impact on a firm’s CSR engagement. Constrained by limited managerial resources, firms accord attention to a limited range of issues most relevant to salient stakeholders. Specifically, MNCs as major customers pressure the focal firm to assume more responsibility for product quality, as well as on a wider range of social issues; SOEs as both major customers and major suppliers pressure the focal firm to assume more responsibility for employee welfare; employees with higher education pressure the focal firm to assume more responsibility for employee welfare, and for a wider range of social issues. This study contributes to stakeholder theory and research on the CSR of SMEs, and has important implications for CSR practitioners.

Keywords stakeholder theory      corporate social responsibility      small and medium-sized enterprises      emerging market      China     
Issue Date: 23 October 2015
 Cite this article:   
Jie Zou. Selective Engagement in Corporate Social Responsibility: A Stakeholder Perspective[J]. Front. Bus. Res. China, 2015, 9(3): 371-399.
 URL:  
https://academic.hep.com.cn/fbr/EN/10.3868/s070-004-015-0015-3
https://academic.hep.com.cn/fbr/EN/Y2015/V9/I3/371
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