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Frontiers of Engineering Management

ISSN 2095-7513

ISSN 2096-0255(Online)

CN 10-1205/N

Postal Subscription Code 80-905

Front. Eng    2022, Vol. 9 Issue (1) : 31-55    https://doi.org/10.1007/s42524-021-0178-9
REVIEW ARTICLE
A literature review of smart warehouse operations management
Lu ZHEN(), Haolin LI
School of Management, Shanghai University, Shanghai 200444, China
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Abstract

E-commerce, new retail, and other changes have highlighted the requirement of high efficiency and accuracy in the logistics service. As an important section in logistics and supply chain management, warehouses need to respond positively to the increasing requirement. The “smart warehouse” system, which is equipped with emerging warehousing technologies, is increasingly attracting the attention of industry and technology giants as an efficient solution for the future of warehouse development. This study provides a holistic view of operations management problems within the context of smart warehouses. We provide a framework to review smart warehouse operations management based on the characteristics of smart warehouses, including the perspectives of information interconnection, equipment automation, process integration, and environmental sustainability. A comprehensive review of relevant literature is then carried out based on the framework with four perspectives. This study could provide future research directions on smart warehouses for academia and industry practitioners.

Keywords smart warehouse      operations management      interconnection      automation      integration      sustainability     
Corresponding Author(s): Lu ZHEN   
Just Accepted Date: 16 November 2021   Online First Date: 07 January 2022    Issue Date: 14 February 2022
 Cite this article:   
Lu ZHEN,Haolin LI. A literature review of smart warehouse operations management[J]. Front. Eng, 2022, 9(1): 31-55.
 URL:  
https://academic.hep.com.cn/fem/EN/10.1007/s42524-021-0178-9
https://academic.hep.com.cn/fem/EN/Y2022/V9/I1/31
Fig.1  RMFS with mixed shelves and picking station (accessed via amazonrobotics.com).
Fig.2  Smart warehouse of State Grid Jiangsu Electric Power Co., Ltd. (accessed via tech.jschina.com.cn/jrsd/201812/t20181219_2118902.shtml).
Fig.3  The conceptual framework of a smart warehouse.
Review article Topic System/Concept
Rouwenhorst et al. (2000) Warehouse design and control Manual warehouse
Gu et al. (2007) Warehouse operation Manual warehouse
Gu et al. (2010) Warehouse design and evaluation Manual warehouse
de Koster et al. (2007) Warehouse design and control about order picking Manual warehouse
Roodbergen and Vis (2009) AS/RS design and operation AS/RS
Gagliardi et al. (2012) AS/RS performance evaluation AS/RS
Ben-Daya et al. (2017) IoT and supply chain management IoT-enabled supply chain
Manavalan and Jayakrishna (2019) IoT in sustainable supply chain management IoT-enabled supply chain
Winkelhaus and Grosse (2020) Logistics 4.0, IoT, CPS Logistics 4.0
Boysen and Stephan (2016) AS/RS single crane scheduling AS/RS
Jaghbeer et al. (2020) Automated order picking systems and their design and evaluation Automated warehouse
Custodio and Machado (2019) Flexible automation in warehouses Automated warehouse
Fottner et al. (2021) Research framework of autonomous intralogistics systems Autonomous intralogistics systems
Glock et al. (2021) Assistive devices for manual materials handling Assistive devices
Boysen et al. (2019) Design and operation of e-commerce warehouse E-commerce warehouse
Azadeh et al. (2019a) System analysis, design, and operation of robotized and automated warehouse systems Robotic warehouse
Fragapane et al. (2021) Application, planning, and control of AMR AMR
Bartolini et al. (2019) Green warehousing Green warehouse
This paper Smart warehouse operations management Smart warehouse
Tab.1  Summary of previous literature reviews
Category Initial keywords Keywords added by refinement
Warehouse fundamental Warehouse, design, operation Intralogistics
Automated warehouse facilities Automated, automation AGV, robot, storage, retrieval
Information IoT, CPS RFID, warehouse management system (WMS)
Warehouse operation Picking, retrieving, scheduling, batching, routing Conflict, congestion, service
Sustainable warehouse Sustain Carbon, energy, green
Excluded keywords Manual, inventory, data warehouse, knowledge warehouse
Tab.2  Keywords set
Fig.4  Number of publications with keywords related to smart warehouse.
Fig.5  Clusters of keywords co-occurrence (2010–2014).
Fig.6  Clusters of keywords co-occurrence (2015–2020).
Category Article Level Warehouse system Decision problem Topics Method
Strategic Tactical Operational TM QN MP AL SI
Movement characteristics Yang et al. (2015b) Compact AS/RS Rack design Acceleration and deceleration of S/R machine
Wang et al. (2015) SBS/RS Task scheduling Movement characteristics of shuttles and lifts GA
Lamballais et al. (2017) RMFS Performance evaluation Realistic robot movement
Command cycle Xu et al. (2015) AS/RS Travel time models Quadruple command cycle
Salah et al. (2017) Wire-driven robots Travel time models DC for random and class-based storage
Lerher (2018) AVS/RS Travel time models DC
Liu et al. (2018) Split-platform AS/RS Travel time models DC with a dedicated lift per rack and a dedicated lift per job type
Battery management of robots and AGVs Zou et al. (2018b) RMFS Battery recovery method evaluation Battery charging and swapping
Kabir and Suzuki (2018) AGV System flexibility and battery management AGVs battery management
Cheng et al. (2021) Mobile robots Scheduling of mobile chargers Mobile chargers, robot charging strategy HA
Handling speed Zou et al. (2017) RMFS Assignment rule of workstations to robots Handling speeds of workstations NS
Storage assignment Guo et al. (2016) Forklift warehouse Impact of storage space on storage policy Storage policies DP
Ramtin and Pazour (2015) AS/RS Product to pick position assignments Demand curves of products HA
Pan et al. (2015) Pick-and-pass systems Storage space assignment Workload balance of each picking zone GA
Manzini et al. (2015) Storage systems Storage capacity, storage assignment, and optional subsystems selection Product life cycle
Yuan et al. (2019) RMFS Storage assignment Velocity-based storage policy HA
Yu et al. (2015) Warehousing system Optimal number and boundaries of storage classes Class-based storage HA
Zaerpour et al. (2017b) Puzzle-based compact storage system Configuration of two-class-based storage Class-based storage HA
Zaerpour et al. (2017c) Puzzle-based CS Two-class-based storage assignment Class-based storage
Kress et al. (2017) Storage systems Stock Keeping Units partition problem Dedicated storage HA, BB
Zaerpour et al. (2015) Compact AS/RS Storage assignment for fast retrieval Shared storage HA
Zou et al. (2018a) Robotic compact storage system Evaluation of storage policies Dedicated storage, shared storage
Order processing Man et al. (2021) AS/RS S/R machine sequencing Sequencing ε, GA, HA
Wang et al. (2020c) SBS/RS Retrieval task sequencing Sequencing AC, TS, SA
Emde et al. (2020) AS/RS Single batching machine scheduling Batching BD
Foumani et al. (2018) Robotic AS/RS Sequence of orders, sequence of items Sequencing CE
Gagliardi et al. (2015) AS/RS Globally sequencing approaches Sequencing HA
Nicolas et al. (2018) Vertical lift modules Order batching Batching SA, TS, GA
Lenoble et al. (2021) Carousels Fixed and rolling batching Batching HA
Xie et al. (2021) RMFS Assignment of pods and orders to picking stations Splitting HA
Jiang et al. (2021) AGV Order batching and batch assignment Splitting, batching CG, HA
Boywitz et al. (2019) A-frame system Replenishment problem and picking order sequencing Replenishment, sequencing GR, LS
Jiang et al. (2020) RMFS Picking-replenishment synchronization Replenishment VNS
Retrieval location assignment and scheduling Yang et al. (2015a) SBS/RS Joint location and sequence assignment Location and sequence TS
Heshmati et al. (2019) Crane-operated warehouse Location assignment and multi-crane scheduling Location and scheduling HA
Yang et al. (2015c) SBS/RS Location and sequence assignment Location and sequence VNS
Boysen et al. (2017) RMFS Order batching and sequencing Rack assignment and batching, sequencing SA
Weidinger et al. (2018) RMFS Storage assignment and rack parking optimization Storage assignment, rack assignment ALNS
Gharehgozli and Zaerpour (2020) RMFS Robot scheduling with multiple locations of pods Robot scheduling, rack assignment ALNS
Resource allocation and differentiated service Gong et al. (2021) RMFS Order fulfillment Differentiated customer classes Markov model
He et al. (2018) AGV Storage assignment with differentiated probabilistic queueing strategy Differentiated service policy AM, SA
Wauters et al. (2016) Miniload AS/RS Location assignment and storage and retrieval scheduling Prioritized waiting time HA
Yuan and Gong (2017) RMFS Optimal number and the velocity of robots Robots pooled strategy
Roy et al. (2019) RMFS Comparison of dedicated and pooled zone assignment strategy Robots pooled strategy
Blocking rearrangement Lerher (2016) SBS/RS Travel time model Rearrangement of blocking totes
Xu et al. (2016) AS/RS Travel time model, optimal fill-grade factor decision Rearrangement of blocking totes
Chen et al. (2015) Flow-rack AS/RS Travel time model Restorage of blocking unit-loads
Boywitz and Boysen (2018) CS Robust storage assignments Block prevention by storage assignment LA
Chen et al. (2016) Flow-rack AS/RS Retrieval sequencing Block prevention by storage assignment HA
Conflict-free routing Roy et al. (2015b) AVS/RS Congestion effects evaluation Estimation of congestion delay
Zhang et al. (2018) AGV Collision-free routing Collision classifications and solutions PA
Lee et al. (2020) AGV AGV scheduling in narrow aisle warehouses Aisle access policies NS
Han and Yu (2020) Robot Diversified-path database-driven multi-robot path planning Collision free path planning PA
Małopolski (2018) AGV Conflict-free operation Collision and deadlock prevention PA
Thanos et al. (2019) Vehicles Dispatch and conflict-free routing with storage allocation Conflict-free routing HA
Zhao et al. (2020b) AGV Dynamic resource reservation-based method for collision avoidance Collision avoidance HA
Saidi-Mehrabad et al. (2015) AGV Job shop scheduling and conflict-free routing Conflict-free routing AC
Digani et al. (2015) AGV Coordinating a fleet of AGVs AGV coordination HA
Draganjac et al. (2016) AGV Decentralized control of AGV fleets AGV coordination HA
Digani et al. (2019) AGV Centralized AGV control strategy AGV coordination HA
Yoshitake et al. (2019) RMFS Real-time holonic scheduling Holonic scheduling HA
Sustainable warehouse strategic and tactical decision Meneghetti and Monti (2015) Refrigerated AS/RS Rack configuration, surfaces, and volumes of the cold cell Energy consumption
Tappia et al. (2015) AVS/RS, AS/RS Comparison of automated warehousing system Energy consumption
Gružauskas et al. (2018) Autonomous vehicles Energy and economic impact of autonomous vehicles Energy consumption
Yetkin Ekren et al. (2018) SBS/RS Time, variance, and energy-related performance estimations Energy consumption and regeneration
Yetkin Ekren (2021) AVS/RS Optimization of system design Energy consumption and regeneration
Zaerpour et al. (2017a) Puzzle-based CS System evaluation and optimization Energy consumption
Li et al. (2020) RMFS Storage assignment Energy consumption
Roozbeh Nia et al. (2017) AS/RS Dynamic sequencing of storage and retrieval Carbon emission GA
Ene et al. (2016) Picker-to-part warehouse Batching and picking optimization Energy consumption GA
Habibi Tostani et al. (2020) AS/RS Crane scheduling Energy consumption CC
Hahn-Woernle and Gunthner (2018) AS/RS Power-load management and its impact Power-load management
Basso et al. (2019) Electric vehicles Vehicle scheduling Battery charging, electricity price GR
Tab.3  Summary of the reviewed literature
Fig.7  A typical AS/RS (accessed via daifuku-logisticssolutions.com/en/product/asrs/index.html).
Fig.8  AGV-assisted order picking (accessed via directindustry.com/prod/crown/product-9227-1769803.html).
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